General

It is important that you read and understand these conditions before your firm starts using Bristol & West Investments Plc's (BWI) services and website. We recommend that your firm keep a copy of these conditions for your reference. If we amend these terms and conditions at any time, your firm will be subject to the new conditions. The products and services we offer may be withdrawn or amended without notice. By completing and returning a signed registration form, your firm will be agreeing to be bound by our terms and conditions.

Scope

These conditions set out our terms upon which your firm may use our website and how your firm introduces customers to us. We reserve the right to reject any applications submitted to us. BWI will not be responsible for your firm's actions or advice given to any applicant.

Your firm must tell us:

• If your firm’s Consumer Credit Licence is withdrawn
• If your firm is investigated by the Financial Services Authority
• If your firm's registration with the Financial Services Authority is terminated for any reason.

Documentation & Advertising

Your firm must immediately pass on to the applicant, without amendments, all documentation that we supply for the benefit of, or completion by, the applicant. Your firm must not use our name or logo without prior consent.

Termination

Your firm or BWI can terminate the registration with us at any time.  We can restrict or refuse your firm access to our broker website without notice or reason.

Regulatory Requirements, Data Protection & Liability

BWI will comply with our legal and regulatory obligations including the Data Protection Act.  All the content of our website is provided for information and illustrative purposes only and we accept no liability for its use.

Introducers

Your firm must have written contracts with all introducers used for regulated mortgage contract business.

Appointed Representatives

Appointed representatives of your firm will be restricted to those who are noted as authorised to introduce mortgage business through your firm and those who are also authorised to certify copies of client’s original identification on the Financial Services Authority’s register under ‘Individuals’.

After completing our registration form, your firm must notify us immediately of any new or departing appointed representatives. As the authorised person, you remain responsible for the compliance of your firm’s representatives. 

Mortgage Clubs & Packagers

If your firm submits business through a mortgage club or packager, your firm agrees that the mortgage club or packager will be your firm’s agent and we will make all payments to your firm’s agent in full and final settlement. 

• Regulated Packers
  Where the packager is regulated, we accept the case and make a payment to the packager directly, who in turn will pay the broker.  The packager will be responsible for all compliance.  Section 13 of the Key Facts Illustration (KFI) will read BWI will pay … who will pay…
• Unregulated Packers
  Details of the regulated broker acting at point of sale must be supplied, along with written instructions to the agent to place the case with us or get quotes from us.  The regulated broker will be responsible for the compliance.  Section 13 of the KFI will read BWI will pay “broker X” who will pay “packager X”

Disclosure of Material Inducements

In order for us to prepare your firm a KFI on regulated loans, your firm must disclose anyone who receives a payment for bringing about the regulated mortgage contract.

Payments

We will only make payments to an authorised firm, or principle, and this payment will be in full and final settlement.

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